It's one thing to be sending out information to people, but it's also amazing to actually communicate with the people who are on the receiving end. Communication is a two-way street - listening is a large part of the communication process.
One thing I have learned in life, is that whether comments are negative or positive, one always learns something from another person's point of view.
It's also illuminating to hear what the person on the listening end is thinking. Talking, talking, talking can fall on deaf ears if you are just talking about your own interests. Knowing what the other person wants to hear opens the lines of communication and makes your message effective.
Thanks to the responders to our survey for teaching us about what to teach you.
You can also comment on this blog - feel free. Our ears are open.
Denise
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