Sequel to Yesterday's Rant About Not Reading - and Blaming Others for One's Own Mistakes

OK. The rant continues. I am tired of people telling me that the link to my website does not work when in fact it is their own computer's security settings that has blocked the link.

I resent nasty emails from people who assume that I have done something wrong. A polite note would be far more effective. I would then send a polite reply requesting that the person check the computer's security settings and/or junk mail inbox. That solves the issue 99.9% of the time.

Because I believe in maintaining good public relations, I politely reply to nasty emails with an apology and then suggest the security system check.

The result is the same but my respect for the accuser certainly is diminished.

All that anyone ever needs to do is be nice. Let's all take a deep breath when something doesn't work perfectly the first time and just work to resolve the problem. We'll all be happier.  :-)

Denise

www.inktreemarketing.com
www.publishacookbook.com